MANAGEMENT WITH AN OWNER'S PERSPECTIVE
Key to the company's successful partnerships is its long involvement in property ownership. This has allowed it to develop a healthy recognition of owner's concerns when providing value-added management services, and is vital in helping build trust, understanding and cooperation with its partners.
product philosophyAs hotel owners and operations, YTL Hotels is vitally concerned with sustained product and profit performance throughout the commercial span of each property managed, a critical factor in business success.
But even before a single brick is laid, we are already in a position to help our partners achieve significant commercial advantage for their properties. Over 50 years' worth of experience and expertise in building construction allows us to help you ensure optimal building and outfitting costs, with significant savings.
Unlike some companies, YTL Hotels never makes the mistake of relying solely on the apparent physical merits of each property. Instead, the company consistently seeks to apply the discipline of adding value to each hotel's as-built-features through customer service and consistent product performance.
As a result, properties under YTL Hotels share common characteristics, displaying a distinctive style of operational and key product standards:
- Ideal location (be it for ease of business or leisure)
- Experienced international-class management
- Continual competitive innovation of both product and services
- Carefully recruited and highly-trained staff
What really sets the company apart is its unstinting application of its operational philosophy to each of its hospitality products.